Financial Services
Personalized engagement with clear audit trails.
Financial Service Cloud
Household/relationship 360
Claims/servicing automation
Retail
Modernize retail CX on Salesforce—unify service, loyalty, and POS integrations.
Omnichannel Service & Knowledge
Loyalty & promotions (with integrations)
Order status & returns portals
Real Estate
Win more listings and speed up deal flow with self-service portals.
Listing & inquiry intake forms
Lead assignment & follow-ups
Client portals for docs & status
Manufacturing
Forecast accurately and deliver on time, every time.
Sales agreements & forecasting
CPQ for complex pricing
Distributor self-service portals
Automotive
Convert more leads and streamline dealer service workflows.
Lead capture & routing across channels
Service scheduling & reminders
Dealer/partner Experience Cloud portals
Aerospace & Defense
Tighten support, contracts, and supply collaboration.
Case/asset management & SLAs
Supplier/partner portals
Compliance-ready process auditing